Sample Vehicle Valuation Report

Subject: Car Value Report - AB12CDE Dear Claims Handler, I am writing regarding my recent insurance claim for my vehicle, registration AB12CDE (BMW 3 SERIES, 2018). I have obtained an independent valuation report from professional valuation services using the same panel of valuation guides referenced by the Financial Ombudsman Service (FOS). The report includes valuations from the four main valuation guide providers used in the insurance industry. The valuations obtained are as follows: • CAP HPI: £15,250 • Glass's Guide: £12,750 • AutoTrader: £12,500 • Percayso: £12,300 The highest valuation from these sources is £15,250 from CAP HPI. I would like to draw your attention to the Financial Ombudsman Service guidance published in December 2023, which states: "The Financial Ombudsman Service will usually regard the highest of the four leading motor valuation guides as fair unless there is enough evidence to the contrary." (See: https://www.financial-ombudsman.org.uk/businesses/complaints-deal/insurance/motor-insurance/vehicle-valuations-write-offs#block-971) Based on this guidance, I believe the appropriate settlement value for my vehicle should be £15,250, being the highest figure from the recognized valuation guides. I have attached a detailed valuation report for your review. This report contains comprehensive vehicle information including: • Registration: AB12CDE • Make and Model: BMW 3 SERIES • Year: 2018 • Mileage: 45,000 miles • Incident Date: 2024-06 If you believe there are particular special circumstances that would justify a departure from the FOS guidance and the use of a lower valuation figure, I would appreciate a detailed written explanation of those circumstances and the supporting evidence. I look forward to your response and to resolving this matter in accordance with FOS guidance. Yours sincerely, [Your Name] [Your Policy Number] [Your Contact Details]